1. scope of application
The following General Terms and Conditions apply exclusively to all orders in the version valid at the time of the order. We do not recognize any deviating terms and conditions of the customer unless we expressly agree to their validity. The text of these General Terms and Conditions can be downloaded and printed out.
2. CONCLUSION OF CONTRACT
Our information on goods and prices on the website is non-binding. The purchase contract is concluded when we confirm the delivery of the goods. Confirmation of receipt of the order does not constitute acceptance on our part. Writing and calculation errors entitle us to withdraw from the contract. We also have the right to withdraw from the contract if the ordered product is not available. In such cases, the purchase price already paid will be refunded immediately.
3. RIGHT OF WITHDRAWAL
The customer may withdraw from the purchase contract in writing (also by e-mail) or by returning the goods within two weeks of receipt of the goods. Timely dispatch of the revocation is sufficient to meet the deadline. The revocation is to be sent to [email protected]. If the order value exceeds € 40.00, we will reimburse the costs of the return shipment. We reserve the right to claim a reduction in value resulting from the use of the goods.
4. DELIVERY
The goods will be delivered promptly after receipt of your payment. Delivery is ex warehouse to the delivery address specified by the customer. If the goods are sent abroad at the customer's request or if the customer chooses a special shipping method, he shall bear the additional costs incurred as a result. In the case of delivery abroad, the customer shall also bear any applicable taxes and customs duties. Unless otherwise agreed, information on the delivery period is non-binding.
5. TERMS OF PAYMENT
The customer can pay the purchase price in the store by credit card or prepayment (bank transfer). If payment is made by bank transfer, the goods will be sent to you after receipt of payment in our account. If you pay by credit card, the payment will be triggered on the day of shipment. If the customer is in default of payment, we are entitled to charge interest on arrears at a rate of 5% above the prime rate of the German Bundesbank per annum. If we can prove a higher damage caused by default, we are entitled to claim this. For his part, the customer is entitled to prove to us that we have suffered no or significantly less damage as a result of the default in payment. The customer shall only have a right of set-off if his counterclaims have been legally established or recognized by us in writing. The customer is only authorized to exercise a right of retention if his counterclaim is based on the same contractual relationship.
6. RETENTION OF TITLE
The delivered goods remain our property until full payment of all claims existing against the customer.
7. WARRANTY AND LIABILITY
If there is a defect in the goods for which we are responsible, the customer may demand either rectification of the defect or replacement delivery. If we expressly refuse to remedy the defect/provide a replacement delivery or if we are not in a position to do so or if the remedy of the defect/replacement delivery fails, the customer shall be entitled, at his discretion, to withdraw from the contract or to demand a corresponding reduction in the purchase price.
The warranty period is two years from delivery. Unless otherwise stated below, further claims of the purchaser are excluded, irrespective of the legal grounds. We shall therefore not be liable for damage that has not occurred to the purchased item itself; in particular, we shall not be liable for loss of profit or for any other financial loss suffered by the customer. Insofar as our liability is excluded or limited, this shall also apply to the personal liability of our employees, representatives and vicarious agents. The foregoing limitation of liability shall not apply to damages resulting from injury to life, body or health due to a negligent breach of duty by us or an intentional or negligent breach of duty by our representative or vicarious agent. Furthermore, the limitation of liability shall not apply if the damage is based on a grossly negligent breach of duty on our part or on an intentional or grossly negligent breach of duty on the part of our representative or vicarious agent.
8. DATA PROTECTION
The customer has been comprehensively informed about the collection, processing and use of personal data under the heading "DataProtection" and expressly agrees to this collection, processing and use.
9. APPLICABLE LAW AND JURISDICTION
German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is, as far as legally permissible, Solingen. These General Terms and Conditions shall remain binding even if individual points are legally ineffective. Instead of an invalid provision, the legally permissible provision shall apply.
